At ph865, protecting your personal information is a responsibility we take seriously. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have as a ph865 player in the Philippines.
Our Privacy Commitments
A quick overview of how ph865 handles your data — full legal details are in the policy sections below.
ph865 uses industry-standard SSL encryption and secure server infrastructure to protect all personal and financial data you share with us. Access to your data is restricted to authorised personnel only, and all staff handling personal information are bound by strict confidentiality obligations.
ph865 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data shared with third-party service providers — such as payment processors and identity verification partners — is strictly limited to what is necessary to deliver our services to you.
ph865 fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are committed to upholding the rights of Filipino data subjects, including the right to access, correct, and erase personal data we hold about you.
ph865 collects personal data only with your knowledge and consent, or where required by law. When you register a ph865 account, you are informed of what data is collected and why. You may withdraw consent for non-essential data processing at any time by contacting ph865 support via live chat.
As a ph865 player, you have the right to access the personal data we hold about you, request corrections, object to certain types of processing, and in some cases request deletion. ph865 will respond to all verified data subject requests within thirty (30) days in accordance with RA 10173.
ph865 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law — including PAGCOR regulatory requirements and anti-money laundering record-keeping obligations. Data no longer needed is securely deleted or anonymised.
Please Read Carefully: By registering a ph865 account or using the ph865 Platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform.
This Privacy Policy ("Policy") is issued by ph865 ("ph865," "we," "us," or "our") and applies to all personal data collected through the ph865 website at ph865.net, its mobile applications, and all related services (collectively, the "Platform"). ph865 is committed to protecting the privacy and personal data of all users, including registered players, visitors, and prospective players based in the Philippines.
This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). ph865 also adheres to the data governance requirements of PAGCOR as part of its regulated online gaming operations.
This Policy should be read together with the ph865 Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
ph865 collects the following categories of personal data, depending on how you interact with the Platform:
ph865 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes.
ph865 collects personal data through the following means:
ph865 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data, login credentials |
| Age and identity verification (KY C) | KYC documents, date of birth, government ID |
| Processing deposits and withdrawals | Financial data, transaction data, identity data |
| Providing and improving gaming services | Gaming data, behavioural data, technical data |
| Fraud prevention and security monitoring | Technical data, transaction data, identity data |
| Anti-money laundering compliance | Identity data, financial data, transaction history |
| Responsible gaming monitoring | Gaming data, behavioural data, self-exclusion records |
| Customer support | Identity data, contact data, support interaction records |
| Marketing and promotions (with consent) | Contact data, gaming preferences, promotional history |
| Regulatory reporting to PAGCOR and AMLC | Identity data, transaction data, gaming records |
Under the Philippine Data Privacy Act of 2012, ph865 processes your personal data on the following legal bases:
ph865 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers engaged by ph865 are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with ph865's instructions and applicable Philippine law.
Cookies are small text files placed on your device when you visit the ph865 Platform. They help us recognise your device, remember your preferences, keep your session secure, and understand how you use the Platform so we can improve it.
You can control non-essential cookies through your browser settings or the ph865 cookie preference centre. Disabling strictly necessary cookies may affect the functionality of the Platform, including your ability to log in and play games.
ph865 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
Important: While ph865 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your ph865 login credentials confidential. ph865 will never ask for your password via email, SMS, or live chat.
ph865 retains personal data for the following periods, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR regulatory requirement |
| KYC / identity documents | Duration of account + 5 years after closure | Anti-Money Laundering Act (RA 9160) |
| Transaction records | 5 years from transaction date | AMLC record-keeping obligation |
| Gaming history | Duration of account + 3 years after closure | PAGCOR audit requirements |
| Support interaction records | 3 years from last interaction | Legitimate interests / dispute resolution |
| Marketing consent records | Until consent withdrawn + 1 year | DPA compliance / proof of consent |
| Technical / access logs | 12 months | Security monitoring |
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph865:
To exercise any of these rights, contact the ph865 Data Protection Officer via live chat or at [email protected]. ph865 will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The ph865 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR regulations and Philippine gaming law. ph865 does not knowingly collect personal data from individuals under 21 years of age.
If ph865 discovers that personal data has been collected from a person under 21, the account will be immediately suspended, all data will be deleted, and any deposited funds will be returned to the original payment source. If you believe a minor has registered on the ph865 Platform, please contact ph865 support immediately via live chat.
🔞 For players 21 years and above only. ph865 enforces strict age verification at registration and reserves the right to request documentary proof of age at any time.
ph865 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international game studios — ph865 ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
Specifically, ph865 requires that all recipients of cross-border data transfers provide an adequate level of data protection, either through contractual data processing agreements incorporating NPC-approved standard clauses, or by operating in a jurisdiction recognised as providing adequate protection under Philippine law.
ph865 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page. Where changes are material, ph865 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the ph865 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting ph865 support.
ph865 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact:
If you are not satisfied with ph865's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through its official channels.
Your data is safe with ph865. Enjoy hundreds of casino games, live dealers, slots, and bingo — all on a PAGCOR-regulated platform built for Filipino players. 21+ only.
🔞 For players 21 years and above only | ⚠️ Gambling is addictive. Know when to stop.